Trial period
Every new Regentra account starts with a 14-day free trial that includes full access to all features — compliance, PSA, integrations, and the customer portal. No credit card is required to start the trial.When the trial expires, you must select a subscription plan to continue using Regentra. Your data is preserved for 30 days after trial expiration.
Subscription plans
Regentra offers tiered subscription plans based on your MSP’s size and needs. Visit regentra.io/pricing for current plan details and pricing. All plans include:- Compliance framework management
- PSA ticketing and service desk
- Customer portal
- Integrations (Entra ID, Level.io, Stripe)
- AI-powered ticket drafts
- Number of included PSA seats
- Number of compliance tenants
- Support tier and response times
Per-seat billing (PSA)
PSA seats are billed per user per month. Each team member who needs access to the PSA module (creating tickets, logging time, managing the service desk) requires a seat. Users with compliance-only access do not consume PSA seats.Compliance tenant billing
Each managed client that uses compliance features occupies one compliance tenant. Your plan includes a base number of tenants. Additional tenants can be purchased as add-ons.Stripe integration
Regentra uses Stripe for all platform billing:- Subscription charges are processed automatically each billing cycle
- Payment methods (credit card, ACH) are managed through the Stripe customer portal
- Invoices and receipts are available in Settings → Billing
This is separate from the per-org Stripe integration used for PSA client invoicing. Platform billing covers your Regentra subscription. The PSA Stripe integration handles invoicing your clients.
Managing your subscription
Go to Settings → Billing to:- View your current plan and usage
- Add or remove PSA seats
- Purchase additional compliance tenants
- Update payment method
- View invoice history
- Cancel or change your plan