What it provides
- Change tickets — Issues with the type or label that represents a change (you configure the JQL filter)
- Approval status — Approvers and resolution timestamps
- Linked PRs — Pull requests linked to Jira issues (when Jira is connected to GitHub) for cross-reference evidence
Setup
Generate an Atlassian API token
Sign in to id.atlassian.com/manage-profile/security/api-tokens. Click Create API token, give it a label like Regentra Compliance, and copy the token.
Enter credentials in Regentra
In Regentra, go to Settings → Integrations and find the Jira card. Paste the token along with:
- Jira domain — e.g.
mycompany.atlassian.net - Email address — the email of the Atlassian user that owns the token
Frequently asked questions
What permissions does the user need?
What permissions does the user need?
Read access to the projects you want pulled — that’s it. The token inherits the user’s role, so don’t pick a Jira admin if a project-member account works. Treat the token like a password: rotate when the user leaves.
Does it work for Jira Server / Data Center?
Does it work for Jira Server / Data Center?
Cloud only today. Server / Data Center uses different auth (Basic + cookies / PAT) and isn’t on the roadmap.
Can I narrow what gets synced?
Can I narrow what gets synced?
Yes. The card has a JQL field — set it to e.g.
project = OPS AND issuetype = Change to limit sync to operational change tickets.