# Regentra

## Docs

- [Changelog](https://docs.regentra.io/changelog.md): Recent product updates, new features, and notable improvements to Regentra.
- [Access Reviews](https://docs.regentra.io/compliance/access-reviews.md): Live identity signals from Microsoft Entra ID plus periodic employee attestation reviews — both feed your access-control evidence.
- [Acknowledgment Campaigns](https://docs.regentra.io/compliance/acknowledgment-campaigns.md): Send policies for digital sign-off and collect timestamped acknowledgments — audit-defensible proof your workforce read and accepted the policy.
- [Audit Lifecycle](https://docs.regentra.io/compliance/audit-lifecycle.md): Plan audit periods, track findings, manage compliance issues to closure, and prepare for sign-off.
- [Audit Requests (IRLs)](https://docs.regentra.io/compliance/audit-requests.md): Track auditor-issued information requests through a NOT_READY → INTERNAL_REVIEW → AUDIT_READY → APPROVED / FLAGGED workflow with linked evidence, comments, and per-control scope.
- [Control Tests](https://docs.regentra.io/compliance/control-tests.md): Define, run, and track compliance tests mapped to your controls — manual, automated, or integration-fed.
- [Working with Controls](https://docs.regentra.io/compliance/controls.md): Understand controls, track implementation status, attach evidence, and use gap analysis to prioritize remediation.
- [Evidence Collection](https://docs.regentra.io/compliance/evidence-collection.md): Collect compliance evidence automatically through integrations or manually, and attach it to controls for audit readiness.
- [Managing Compliance Frameworks](https://docs.regentra.io/compliance/frameworks.md): Adopt compliance frameworks, understand control seeding, and manage multi-framework programs with the Common Control Framework.
- [Gap Analysis](https://docs.regentra.io/compliance/gap-analysis.md): Identify unimplemented controls across your adopted frameworks and turn gaps into prioritized remediation tickets.
- [Compliance Module Overview](https://docs.regentra.io/compliance/overview.md): Manage multi-framework compliance programs with centralized controls, policies, evidence collection, and audit-ready reports.
- [Policies & Procedures](https://docs.regentra.io/compliance/policies.md): Create compliance policies from templates, manage the approval lifecycle, and run signature campaigns for employee acknowledgment.
- [Compliance Reports](https://docs.regentra.io/compliance/reports.md): Generate compliance summaries, gap analysis reports, and executive briefings with on-screen preview and PDF export.
- [Risk Assessment](https://docs.regentra.io/compliance/risk-assessment.md): Conduct risk assessments, maintain a risk register, and track treatment plans aligned with your compliance frameworks.
- [Core Concepts](https://docs.regentra.io/concepts.md): Key concepts and terminology you need to understand to get the most out of Regentra.
- [Frequently Asked Questions](https://docs.regentra.io/faq.md): Answers to common questions about Regentra's compliance frameworks, PSA module, multi-tenant architecture, security, and billing.
- [Cisco Duo Integration](https://docs.regentra.io/integrations/duo.md): Pull MFA enrollment, global authentication policy, admin inventory, lockout settings, and authentication logs from Cisco Duo as compliance evidence.
- [GitHub Integration](https://docs.regentra.io/integrations/github.md): Pull repository, branch-protection, and review evidence from GitHub for change-management and SDLC controls.
- [Google Workspace Integration](https://docs.regentra.io/integrations/google-workspace.md): Connect Google Workspace via service account delegation to pull users and org units for access-review evidence.
- [Huntress Managed SAT Integration](https://docs.regentra.io/integrations/huntress-sat.md): Pull workforce-coverage and phishing-simulation results from Huntress Managed SAT (formerly Curricula) into Regentra as compliance evidence.
- [Jira Integration](https://docs.regentra.io/integrations/jira.md): Pull change tickets and approval workflows from Jira for change-management control evidence.
- [Level.io RMM Integration](https://docs.regentra.io/integrations/level-rmm.md): Sync devices and assets from Level.io RMM agent data into Regentra with real-time webhook updates.
- [Microsoft Entra ID Integration](https://docs.regentra.io/integrations/microsoft-entra.md): Connect Entra ID for SSO authentication, user and device sync, and compliance evidence collection.
- [Microsoft 365 Single Sign-On](https://docs.regentra.io/integrations/microsoft365-sso.md): Let your team sign in to Regentra with their Microsoft work account, with no separate password to manage.
- [NinjaOne RMM Integration](https://docs.regentra.io/integrations/ninjaone.md): Pull device inventory, antivirus posture, patch SLA, disk encryption attestation, and backup activity from NinjaOne into Regentra. Devices land in PSA assets; compliance evidence lands in each compliance-enabled customer's tenant.
- [Okta Integration](https://docs.regentra.io/integrations/okta.md): Pull users, MFA enrollment, and group/app assignments from Okta to evidence access-control and authentication compliance controls.
- [Integrations Overview](https://docs.regentra.io/integrations/overview.md): Connect Regentra with Microsoft Entra ID, Level.io RMM, Stripe, and cloud providers. All credentials are encrypted with AES-256-GCM.
- [Proofpoint Security Awareness Integration](https://docs.regentra.io/integrations/proofpoint-sat.md): Pull training-completion and phishing-simulation results from Proofpoint into Regentra for compliance evidence.
- [QuickBooks Integration](https://docs.regentra.io/integrations/quickbooks.md): Connect your MSP's QuickBooks Online realm for invoice push, payment ledger, and credit memos. Pairs cleanly with Stripe.
- [Regentra Bot — Microsoft Teams](https://docs.regentra.io/integrations/regentra-bot.md): Deploy the Regentra support bot so your clients can create and manage tickets directly from Microsoft Teams. Covers tenant routing, install procedure, App Centric Management vs legacy tenants, and sideload fallback.
- [Stripe Integration](https://docs.regentra.io/integrations/stripe.md): Connect Stripe for PSA client invoicing and payment collection. Separate from Regentra platform billing.
- [Teams Chat Bridge Integration](https://docs.regentra.io/integrations/teams-chat-bridge.md): Connect a real Teams account so client messages flow into Regentra as tickets, and tech replies flow back through the same Teams chat.
- [Welcome to Regentra](https://docs.regentra.io/introduction.md): Multi-framework compliance management and PSA platform built for Managed Service Providers.
- [Billing & Subscriptions](https://docs.regentra.io/msp/billing.md): Manage your Regentra subscription, trial period, per-seat billing, compliance tenants, and payment through Stripe.
- [Managing Clients](https://docs.regentra.io/msp/clients.md): Add new clients, switch between client contexts, and configure per-client compliance and portal settings.
- [MSP Management](https://docs.regentra.io/msp/overview.md): Multi-tenant client management for MSPs — manage compliance, service delivery, and billing across all your clients from one platform.
- [Privacy Policy](https://docs.regentra.io/privacy-policy.md): This Privacy Policy explains how Regentra collects, uses, shares, and protects personal information.
- [Data Subject Rights Requests](https://docs.regentra.io/privacy/data-subject-requests.md): Track and respond to access, deletion, correction, and portability requests using Regentra's canonical DSR procedure template and the HIPAA Privacy Rule controls dashboard.
- [Privacy Impact Assessments](https://docs.regentra.io/privacy/impact-assessments.md): Run PIAs using Regentra's canonical PIA procedure template, the Risk Register for documented residual risk, and the Privacy controls dashboard for ongoing operations.
- [Privacy Notices](https://docs.regentra.io/privacy/notices.md): Publish and manage the privacy notices that inform individuals how you collect, use, and protect their data.
- [Asset Inventory](https://docs.regentra.io/psa/assets.md): Track hardware, software, and devices; sync from Level.io and Entra ID; manage warranties and link assets to tickets.
- [Automations & AI Reviews](https://docs.regentra.io/psa/automations-and-ai.md): Automate ticket triage and assignment; review AI-suggested replies before they reach the customer.
- [Companies & Contacts](https://docs.regentra.io/psa/companies-contacts.md): Organize MSP customers and the people inside them; import from Microsoft 365; track tickets and assets per company.
- [Invoices & Quotes](https://docs.regentra.io/psa/invoices-quotes.md): Draft quotes, generate invoices, send via Stripe or QuickBooks, and track payment status in one place.
- [Knowledge Base](https://docs.regentra.io/psa/knowledge-base.md): Create and organize support articles for your team and customers. KB content powers AI-assisted ticket replies.
- [PSA Module Overview](https://docs.regentra.io/psa/overview.md): Professional Services Automation for MSPs — ticketing, SLA management, time tracking, invoicing, knowledge base, and AI-powered support.
- [Password Vault](https://docs.regentra.io/psa/password-management.md): Encrypted storage for customer credentials with breach monitoring, controlled sharing, and full audit trail.
- [Customer Support Portal](https://docs.regentra.io/psa/portal.md): Branded, client-facing portal for ticket submission, live chat, knowledge base access, and asset visibility.
- [Projects & Service Agreements](https://docs.regentra.io/psa/projects-agreements.md): Group work into projects with budgets and timelines; define agreements with monthly recurring and hourly rates.
- [PSA Reports](https://docs.regentra.io/psa/reports.md): Generate technician scorecards, client service reports, and service desk overviews with on-screen preview and PDF export.
- [Service Catalog](https://docs.regentra.io/psa/service-catalog.md): Define reusable products and services for invoices; sync pricing with Stripe in both directions.
- [SLA Policies](https://docs.regentra.io/psa/sla-policies.md): Define response and resolution time targets by priority level, with business hours, breach detection, and escalation rules.
- [Managing Tickets](https://docs.regentra.io/psa/tickets.md): Create, triage, and resolve tickets across multiple channels with board and list views, SLA tracking, and AI-assisted replies.
- [Time Tracking & Billing](https://docs.regentra.io/psa/time-tracking.md): Log billable and non-billable time against tickets, manage approval workflows, generate invoices, and collect payment via Stripe.
- [Quickstart — Your First 10 Minutes](https://docs.regentra.io/quickstart.md): Go from zero to managing compliance and service tickets in under 10 minutes.
- [Risk Register](https://docs.regentra.io/risk-trust/risk-register.md): Maintain a register of identified risks with inherent and residual scores; assign treatment plans; track remediation.
- [Trust Center](https://docs.regentra.io/risk-trust/trust-center.md): Public-facing Trust Center to demonstrate your compliance posture and security practices to prospects and customers.
- [Multi-Factor Authentication](https://docs.regentra.io/settings/mfa.md): Set up TOTP-based MFA, enforce MFA across your organization, and manage recovery for authenticator apps.
- [Notification Rules](https://docs.regentra.io/settings/notification-rules.md): Configure email notifications for ticket events with per-rule filters, ticket-spike detection, and recipient controls.
- [Organization Settings](https://docs.regentra.io/settings/organization.md): Configure your organization profile, timezone, custom domain, email delivery, and session settings.
- [Single Sign-On (SSO)](https://docs.regentra.io/settings/sso.md): Configure Azure AD / Entra ID SSO for staff and portal authentication using OAuth2 authorization code flow.
- [Team Management](https://docs.regentra.io/settings/team-management.md): Invite team members, assign roles, manage seat limits, and control access across your organization.
- [Terms of Service](https://docs.regentra.io/terms-of-service.md): The terms governing your use of the Regentra platform and services.
- [Troubleshooting](https://docs.regentra.io/troubleshooting.md): Diagnose and resolve common issues with compliance, tickets, SLAs, integrations, portal access, and MFA.