> ## Documentation Index
> Fetch the complete documentation index at: https://docs.regentra.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Organization Settings

> Configure your organization profile, timezone, custom domain, email delivery, and session settings.

Organization settings control your Regentra account's global configuration. These settings apply across all modules — compliance, PSA, and the customer portal.

## Organization profile

Go to **Settings → Company Profile** to manage your profile:

* **Organization name** — Displayed in the app header, reports, and invoices
* **Address** — Used on invoices and compliance documentation
* **Website** — Your company website URL
* **Logo** — Displayed in the app, reports, portal, and email notifications

<Tip>
  Upload a high-resolution logo (at least 400x400px) for the best appearance across reports and the portal.
</Tip>

## Timezone

Set your organization's timezone from the **Timezone & Display** card in **Settings**. This affects:

* SLA business hours calculation
* Report date ranges
* Scheduled sync times
* Dashboard date displays

<Note>
  Changing the timezone does not retroactively adjust existing SLA calculations. It applies to new tickets and future SLA evaluations.
</Note>

## Custom domain for support portal

Configure a custom domain so your clients access the portal at your branded URL (e.g., `support.yourcompany.com`). See the [Customer Portal](/psa/portal) documentation for full setup instructions.

## Email configuration

Regentra sends email notifications for ticket updates, SLA alerts, and invoice delivery. Configure your email sending method from the **Email Integration** card in **Settings**:

<Tabs>
  <Tab title="Azure Communication Services">
    Use Azure Communication Services for email delivery. Enter your ACS connection string and verified sender domain.
  </Tab>

  <Tab title="Microsoft Graph">
    Send emails through a Microsoft 365 mailbox using Microsoft Graph API. Requires the Entra ID integration with mail send permissions.
  </Tab>
</Tabs>

<Warning>
  Email notifications will not be sent until a valid email configuration is saved. Verify your setup by sending a test email from the settings page.
</Warning>

## Session duration

Configure how long user sessions remain active before requiring re-authentication. Go to **Settings → Authentication & SSO** and choose one of the available options: **1 hour**, **4 hours**, or **12 hours**.

Shorter session durations improve security for shared workstations. Longer durations reduce login friction for trusted environments.