> ## Documentation Index
> Fetch the complete documentation index at: https://docs.regentra.io/llms.txt
> Use this file to discover all available pages before exploring further.

# MSP Management

> Multi-tenant client management for MSPs — manage compliance, service delivery, and billing across all your clients from one platform.

The MSP module is the backbone of Regentra's multi-tenant architecture. It lets you manage multiple client organizations from a single MSP account, with full isolation between clients for compliance, ticketing, and portal access.

## What the MSP module provides

* **Multi-client tenant management** — Each client operates in its own isolated environment with separate compliance controls, policies, and risk assessments.
* **Centralized oversight** — View compliance scores, ticket volumes, and tenant usage across all clients from the MSP dashboard.
* **Context switching** — Move between client contexts without logging out. The sidebar switcher gives you instant access to any managed client.
* **Per-client portals** — Each client's end users access their own branded support portal, isolated from other tenants.

## MSP hierarchy

<Steps>
  <Step title="MSP organization">
    Your top-level organization. This is where your team, billing, integrations, and global settings live.
  </Step>

  <Step title="Client organizations">
    Each managed client is a separate compliance tenant under your MSP org. Clients have their own controls, policies, risk assessments, tickets, and portal.
  </Step>
</Steps>

<Info>
  Data isolation is enforced at the database level. One client's compliance data, tickets, and contacts are never visible to another client.
</Info>

## Context switching

The **ComplianceClientSwitcher** in the sidebar lets you select which client context you are working in. When you switch clients:

* The compliance dashboard shows that client's frameworks, controls, and scores
* The PSA views filter to that client's tickets, time entries, and invoices
* The portal settings reflect that client's branding and domain

Your MSP-level settings (team, billing, integrations) remain accessible regardless of the selected client.

## MSP dashboard

The MSP dashboard provides a high-level view across all clients:

| Metric                | Description                                 |
| --------------------- | ------------------------------------------- |
| **Managed clients**   | Total number of active client tenants       |
| **Compliance scores** | Per-client compliance posture at a glance   |
| **Tenant usage**      | Compliance tenant allocation vs plan limits |
| **Open tickets**      | Aggregate ticket count across all clients   |

<CardGroup cols={2}>
  <Card title="Managing Clients" icon="users" href="/msp/clients">
    Add clients, switch contexts, and configure per-client compliance and portal settings.
  </Card>

  <Card title="Billing & Subscriptions" icon="credit-card" href="/msp/billing">
    Manage your Regentra subscription, seat counts, and compliance tenant limits.
  </Card>
</CardGroup>