> ## Documentation Index
> Fetch the complete documentation index at: https://docs.regentra.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Subscriptions

> Manage your Regentra subscription, trial period, per-seat billing, compliance tenants, and payment through Stripe.

Regentra billing is managed through Stripe and covers your subscription plan, PSA seat count, and compliance tenant allocation.

## Trial period

Every new Regentra account starts with a **14-day free trial** that includes full access to all features — compliance, PSA, integrations, and the customer portal. No credit card is required to start the trial.

<Note>
  When the trial expires, you must select a subscription plan to continue using Regentra. Your data is preserved for 30 days after trial expiration.
</Note>

## Subscription plans

Regentra offers tiered subscription plans based on your MSP's size and needs. Visit [regentra.io/pricing](https://regentra.io/pricing) for current plan details and pricing.

All plans include:

* Compliance framework management
* PSA ticketing and service desk
* Customer portal
* Integrations (Entra ID, Level.io, Stripe)
* AI-powered ticket drafts

Plans differ in:

* Number of included PSA seats
* Number of compliance tenants
* Support tier and response times

## Per-seat billing (PSA)

Your subscription includes a **bundled seat allotment** — for example, 5 seats on the Starter plan. You pay for that allotment each month at the plan's per-seat price, regardless of utilization. Adding more team members beyond the allotment requires upgrading the plan; the upgrade adjusts both the seat limit and the monthly bill at the same time.

Compliance-only users do not consume PSA seats — only team members who can create tickets, log time, or manage the service desk count against the allotment.

### Reading the billing page

The **Settings → Plans & Subscription** page shows two distinct numbers when usage exceeds your bundled allotment:

| Line                                                                    | What it means                                                                                                                                                                                |
| ----------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Monthly Total**                                                       | The actual amount Stripe will charge this cycle. Calculated as `bundled_seat_limit × per_seat_price` — what you are paying for the plan you currently have.                                  |
| **After update** projection (shown below the "Over plan limit" warning) | The projected monthly cost **if** you bring your plan's seat limit up to match your current active user count. Surfaced as a budgeting aid; nothing is changed until you explicitly upgrade. |

<Tip>
  If the warning reads **Over plan limit (7/5). Update your subscription to cover all active technicians**, you are paying for 5 seats today and the "After update" line shows what 7 seats would cost. Click **Manage Billing** to upgrade.
</Tip>

## Compliance tenant billing

Each managed client that uses compliance features occupies one compliance tenant. Your plan includes a base number of tenants. Additional tenants can be purchased as add-ons.

## Stripe integration

Regentra uses Stripe for all platform billing:

* Subscription charges are processed automatically each billing cycle
* Payment methods (credit card, ACH) are managed through the Stripe customer portal
* Invoices and receipts are available in **Settings → Plans & Subscription**

<Info>
  This is separate from the per-org Stripe integration used for PSA client invoicing. Platform billing covers your Regentra subscription. The [PSA Stripe integration](/integrations/stripe) handles invoicing your clients.
</Info>

## Managing your subscription

Go to **Settings → Plans & Subscription** to:

* View your current plan and usage
* Add or remove PSA seats
* Purchase additional compliance tenants
* Update payment method
* View invoice history
* Cancel or change your plan

<Warning>
  Downgrading your plan may reduce your seat or tenant limits. Ensure your current usage fits within the new plan's limits before downgrading.
</Warning>